Shipping and Delivery

Leela Lane offers free Standard shipping to all apparel orders within Australia. Need it sooner? Express delivery is available for a flat rate of $30. The estimated dispatch and delivery time may vary with each order; please refer to the product page for delivery timeframe before placing your order. All shipping is managed by trusted partners including DHL, FedEx, Australia Post etc and includes a tracking number.

Made-to-Order Dresses

Made-to-order items can take up to 4 to 6 weeks in production and dispatch. All garments are carefully designed, styled and stitched by our designers and their artisans in India.

Ready to Ship Dresses

Our Ready to Ship collection features dresses that are in stock and ready to dispatch quickly. Look for the Ready to Ship tag on product and collection pages, and check the size selector — sizes marked "Ships in 48hrs" will dispatch within 48 hours. Please note, we carry limited sizes and styles, so availability may vary by size.

Jewellery

At Leela Lane, we take pride in the craftsmanship of our designer collections. To ensure your pieces arrive in pristine condition, all orders are handled with the utmost care.

• Secure Handling: All orders are shipped with reputed partners like Australia Post,  DHL etc.
• Signature Required: Because our items are delicate and high-value, Signature on Delivery is mandatory for all shipments. This ensures your purchase is handed directly to you and remains secure.
• Processing: Jewellery orders are dispatched within 2 business days from our Sydney boutique.
  
• Availability: Jewellery is currently available for Australian shipping only and is excluded from international orders.

Customs & Duty Fees (Australia)

All customs and duty fees are the customer's responsibility.

• Orders under AUD $1,000: Generally not subject to customs duties.
• Orders over AUD $1,000: May incur import duties and clearance fees, which must be paid by the customer before customs releases the order.

Some shipments may be sent on a DDU (Delivered Duty Unpaid) basis, meaning duties and taxes will be collected by the shipping provider upon delivery. Please contact Australian Border Force or your local customs office for more information.

Note: the above thresholds are Australia-specific. US customs and duty terms are still being worked out and aren't reflected here yet — don't assume the AUD $1,000 threshold carries over, as US import rules are separate and have their own thresholds.

International Orders

We proudly offer worldwide shipping. Each order is carefully packaged and dispatched with love, ensuring your dress arrives in perfect condition. Jewellery is excluded from international shipping and is currently available for delivery within Australia only.

• New Zealand: Standard Free shipping on all apparel orders.
• SSingapore & United States: Standard and Express shipping are available at flat rates, charged at checkout.
• All other destinations: Shipping is calculated on the weight, size and shipping address of your order. Please contact us for a quote.

All customs and duty fees remain the customer's responsibility to pay.